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Privacy Policy

Effective date: 18 April 2026

This Privacy Policy describes how heyEliora ("the Service", "Eliora", "we", "us", "our") collects, uses, stores, and protects your information. By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to provide the Service. You can view everything we store about you at any time by sending the /mydata command.

1.1 Information You Provide

Data Purpose
Telegram user ID and display name Identify your account
Goals you set Accountability tracking and AI context
Preferences (work style, tone, schedule) Personalize Eliora's behavior
Messages you send to Eliora Generate responses and build conversation context
Progress updates Track streaks and patterns
Timezone Send nudges and reminders at appropriate times

1.2 Information Generated by the Service

Data Purpose
Conversation summaries Maintain context between conversations without storing full chat history indefinitely
Activity streaks and usage counts Accountability features and rate limiting
Nudge and reminder schedules Deliver proactive check-ins at the right time

1.3 Information We Do NOT Actively Collect

  • We do not ask for or require your phone number, email address, real name, financial details, or any other sensitive personal information.
  • We do not read your other Telegram conversations.
  • We do not use cookies or web tracking on our landing page.
  • We do not collect location data.
  • We do not sell, rent, or trade your data to anyone.

1.4 User-Submitted Content

Any information you voluntarily include in your messages to Eliora — including but not limited to phone numbers, email addresses, financial information, health details, passwords, or other sensitive data — may be stored as part of your conversation history and AI summaries. You are solely responsible for the content you share. We strongly advise against sharing sensitive personal, financial, or medical information through the Service. We accept no liability whatsoever for any loss, damage, or consequence arising from sensitive information you choose to share.

2. How We Use Your Information

Your data is used exclusively to:

  • Provide, maintain, and improve the Service.
  • Generate personalized AI responses.
  • Send proactive nudges and scheduled reminders.
  • Enforce usage limits and prevent abuse.
  • Process subscription payments (via third-party payment processor).

We do not use your data for advertising, profiling, sale to third parties, or any purpose unrelated to providing the Service.

3. Third-Party Services

The Service relies on the following third-party providers. Your data may be processed by these services in accordance with their own privacy policies:

Provider What They Process Their Policy
Telegram Message delivery telegram.org/privacy
Anthropic (Claude) AI response generation anthropic.com/privacy
Turso Database hosting turso.tech/privacy-policy
Vercel Application hosting vercel.com/legal/privacy-policy

Messages you send to Eliora are transmitted to Anthropic's API to generate responses. Anthropic's API usage policy states that API inputs and outputs are not used to train their models. We do not send your Telegram user ID or personal identifiers to Anthropic — only the conversation content needed to generate a response.

4. Data Storage & Security

  • Your data is stored in a Turso (libSQL) database. Connections are encrypted in transit.
  • We do not store complete conversation history indefinitely. Older messages are replaced by AI-generated summaries to reduce data retention while maintaining context.
  • We implement reasonable technical measures to protect your data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

  • Active accounts: Data is retained for as long as you use the Service.
  • Conversation history: Recent messages are retained for context. Older messages are summarized and originals are discarded.
  • Deleted data: When you use the /forget command, your conversation history and AI summaries are deleted. Account metadata and goals may be retained unless you explicitly request full deletion.
  • Inactive accounts: We may delete data for accounts that have been inactive for more than 12 months.

6. Your Rights & Controls

You have the following rights regarding your data:

  • Access: Send /mydata to see everything Eliora knows about you.
  • Deletion: Send /forget to delete your conversation history and AI summaries.
  • Audit: The entire source code is open source. You can audit exactly what data is collected and how it is processed.
  • Self-host: You can run your own instance. When self-hosted, no data ever reaches our servers.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete it promptly.

8. International Data Transfers

Your data may be processed in countries other than your own, including the United States (where Anthropic and Vercel operate). By using the Service, you consent to the transfer of your data to these countries. We rely on the data protection measures described in this policy and the policies of our third-party providers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify users through the bot or update the effective date above. Continued use of the Service after changes constitutes acceptance of the revised policy.

10. Open Source Transparency

heyEliora is open source. Every line of code that handles your data is publicly auditable. There is no hidden data collection, no analytics SDKs, and no tracking scripts.

11. Contact

If you have any questions about this Privacy Policy, you can reach us via Telegram at @HeyElioraBot.

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